Using state-of-the-art technology pioneered by our sister company, Bountiful Baby, your Kinby® baby has been created from 3D scans of a real baby by a team of artists, designers, and technicians. This level of realism has never before been achieved for the play baby market.
Kinby® is a registered DBA (registered within the state of Utah), as well as a federally registered trademark of our true company name, DP Creations, LLC (a Utah company). It is one of several companies under the DP Creations, LLC umbrella.
You may return any item within 30 days for a refund. Items returned must be in the same condition as received, and you must pay the return shipping fee (shipping, in either direction, is never refunded unless the return was due to a mistake made by us).
We only do refunds. If you desire an exchange, you may reorder whenever you wish.
Please include your invoice number with your return.
All refunds will be refunded back to the same funding source that was used to place the original purchase (i.e., if you paid via credit card, the same credit card will be credited for the return-- or if you paid via PayPal, the refund will be returned to your PayPal account, etc.).
Refunds are processed within 2 business days upon receipt in our Warehouse.