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For the quickest response, contact us by email:  sales@kinby.com

Toll Free: 1 (866) MY-KINBY
1 (866) 695-4629

Return Address 

2140 South 3600 West
Salt Lake City, Utah 84119

WE ARE UNABLE TO ACCEPT LOCAL PICKUP ORDERS. ALL ORDERS MUST BE SHIPPED. ALL ORDERS MUST BE PLACED ONLINE, OR IF NEEDED, BY PHONE. WE APOLOGIZE FOR ANY INCONVENIENCE THIS MAY CAUSE.

Phone Hours:

Monday through Friday from 10:00 AM to 4:00 PM Mountain Time (for reference, Mountain time is two hours earlier than Eastern time on the east coast of the United States).

Our emails are monitored 7 days a week, by multiple people, but our phones are staffed by only one person (at a time). So for a quicker reply, we suggest you send an email rather than contacting us by phone. The phone is not staffed on the following holidays: New Year's Day, Martin Luther King Jr. Day, President's Day, Memorial Day, Independence Day, July 24, Labor Day, Columbus Day, Veteran's Day, Thanksgiving Day, Christmas Eve, Christmas Day, and New Year's Eve.

You can email us by clicking on the link sales@kinby.com, or by filling out the form below (If you have a question about an order you placed, please provide your order number in your message):